When you interact with our services, we may collect the following:

• Contact Information, such as your email address.
• Financial information, such as your network address, cryptocurrency wallet information, transaction history, trading data and associated fees paid.
• Transaction Information is information about the transactions you make on our services, such as the type of transaction, transaction amount, and timestamp.
• Correspondence includes your feedback, questionnaire and other survey responses, and information you provide to our support teams via our help chat.
• Online Identifiers include geolocation/tracking details, browser fingerprint, operating system, browser name and version, and/or personal IP addresses.
• Usage Data, such as user preferences and other data, collected via cookies and similar technologies.
• Information we get from others. We may get information about you from other sources as required or permitted by applicable law, including public databases. We may combine the information collected from these sources with the information we get from this Site to comply with our legal obligations and limit the use of our Services in connection with fraudulent or other illicit activities.
• Information from cookies and other tracking technologies. We, and third parties we authorise, may use cookies, web beacons, and similar technologies to record your preferences, track the use of our Sites and mobile apps and collect information about the use of the services, as well as about our interactions with you. This information may include internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, clickstream data, and information about your interactions with the communications we send to you. We may combine this automatically collected log information with other information we collect about you. You may choose to set your web browser to refuse cookies or alert you when cookies are being sent. If you do so, please note that some parts of our services may not function properly.

We may use the information we collect to provide, personalise, maintain, and improve our products and services, including as described in terms of use. This includes using the information to:

• operate, maintain, customise, measure, and improve our services, and manage our business;
• create and update user accounts;
• process transactions; send information, including confirmations, notices, updates, security alerts, and support and administrative messages; and
• to create de-identified or aggregated data

We may use your information to help maintain the safety, security, and integrity of you and our services, including to:

• protect, investigate, and deter fraudulent, unauthorised, or illegal activity;
• monitor and verify identity or service access; combat spam, malware or security risks;
• perform internal operations necessary to provide our services, including troubleshooting software bugs and operational problems;
• enforce our agreements with third parties, address violations of our terms of use or agreements for other services; and
• comply with applicable security laws and regulations.

We may use the information we collect to provide customer support, including:

• direct questions to the appropriate customer support person;
• investigate and address user concerns, and
• monitor and improve our customer support responses and processes.

• With your consent: For example, you may let us share personal information with others for their marketing uses. Those uses will be subject to their privacy policies.
• To comply with our legal obligations: We may share your information: (A) to cooperate with government investigations; (B) when we are compelled to do so by a subpoena or court order, or similar legal procedure; (C) when we believe in good faith that the disclosure of personal information is necessary to prevent harm to another person; (D) to report suspected illegal activity; or (E) to investigate violations of our user agreement or any other applicable policies.
• With service providers: We may share your information with service providers who help facilitate business and compliance operations, such as marketing and technology services. Our contracts require these service providers to only use your information in connection with the services they perform for us.
• During a change to our business: If we engage in a merger, acquisition, bankruptcy, dissolution, reorganisation, sale of some or all of our assets or stock, financing, public offering of securities, acquisition of all or a portion of our business, a similar transaction or proceeding, or steps in contemplation of such activities, some or all of your information may be shared or transferred, subject to standard confidentiality arrangements.
• Aggregated or de-identified data: We may share aggregated and/or anonymised data with others for their use.

Like many companies online, we use services provided by Google and other companies that use tracking technology. These services rely on tracking technologies—such as cookies and web beacons—to collect directly from your device information about your browsing activities, interactions with websites, and the device you use to connect to the internet. There are several ways to opt-out of having your online activity and device data collected through these services, which we have summarised below:

• Blocking cookies in your browser. Most browsers let you remove or reject cookies, including cookies used for interest-based advertising. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. For more information about cookies, including seeing what cookies have been set on your device and how to manage and delete them, visit www.allaboutcookies.org.
• Blocking advertising ID use in your mobile settings. Your mobile device settings may provide the functionality to limit the use of the advertising ID associated with your mobile device for interest-based advertising purposes.
• Using privacy plug-ins or browsers. You can block our websites from setting cookies used for interest-based ads by using a browser with privacy features, like Brave, or installing browser plugins like Privacy Badger, Ghostery or uBlock Origin and configuring them to block third-party cookies/trackers.
• Platform opt-outs. The following advertising partner offers opt-out features that let you opt out of the use of your information for interest-based advertising — Google: https://adssettings.google.com.
• Advertising industry opt-out tools. You can also use the opt-out options set forth below to limit the use of your information for interest-based advertising by participating companies. Note that because these opt-out mechanisms are specific to the device or browser on which they are exercised, you must opt out on every browser and device you use.
• Digital Advertising Alliance: http://optout.aboutads.info.
• Network Advertising Initiative: http://optout.networkadvertising.org/

This Additional Disclosure governs our collection, use and sharing of personal information that users provide to us to initiate or complete the trading process on the Olive protocol. To the extent there are conflicting provisions between this Additional Disclosure and other sections of the Privacy Policy, the Additional Disclosure will govern. The types of personal information we collect and share can include:

• Contact details
• Trading history
• Cryptocurrency balances and wallets

We must share users’ personal information to operate certain aspects of the Olive protocol and our business. Below, whether we share your personal information, the reasons we share your personal information and whether you can limit this sharing:

• We share users’ personal information for everyday business purposes, such as processing and matching your orders and responding to court orders and legal investigations. You cannot limit our sharing of this information.
• We share users’ personal information for our marketing purposes, such as offering you our products and services. You cannot limit our sharing of this information.
• We do not share users’ personal information for joint marketing with financial companies.
• We do not share users’ personal information for our affiliates’ everyday business purposes.
• We do not share users’ personal information for our affiliates to market to you.
• We do not share users’ personal information for nonaffiliates to market to you.

We use security measures that comply with federal law to protect your personal information from unauthorised access and use. These measures include computer safeguards and secured files and buildings.

Applicable laws give you the right to limit only (1) sharing for affiliates’ everyday business purposes, (2) affiliates from using your information to market to you, and (3) sharing for nonaffiliates to market to you. We do not share any information with any of those parties for those reasons; thus, you may not limit information sharing.

State laws and individual companies may give you additional rights to limit sharing. See below for more on your rights under state law.

As used in this Additional Disclosure section, “affiliates” refer to companies related by common ownership or control; “nonaffiliates” refer to companies not related by common ownership or control; and “joint marketing” refers to a formal agreement between non-affiliated financial companies that together market financial products or services to you.